User Administration | ServiceNow Admin and Development Training | ServiceNow Tutorials

Опубликовано: 07 Июль 2022
на канале: Gautham Digital Learning

860

‪@gauthamdigitallearning‬

For ServiceNow Live Classes, Books, Sample Resumes, Interview Questions, CSA Quizzes
Please visit : https://learn.gauthamit.com
Our Website : www.gauthamit.com

ServiceNow top 375 interview questions book - https://learn.gauthamit.com/courses/S...

ServiceNow Admin E-book link:
https://learn.gauthamit.com/courses/S...

ServiceNow Development E-book link:
https://learn.gauthamit.com/courses/S...
Call us: +91- 9392105004, +91- 9391452336

User administration in ServiceNow involves managing user accounts, access privileges, and permissions within the platform. It encompasses tasks related to creating, modifying, and deactivating user accounts, as well as defining user roles, groups, and access controls. Here's an overview of user administration in ServiceNow:

User Accounts:

User administration begins with creating user accounts in ServiceNow.
User accounts represent individual users who interact with the platform.
User accounts store user-specific information such as name, email address, contact details, and login credentials.
User Roles and Groups:

User roles define the permissions and access levels that users have within the platform.
Administrators can assign specific roles to users based on their responsibilities and job requirements.
User groups can be created to group users with similar roles or access requirements for easier management and assignment of permissions.
Access Controls:

ServiceNow provides a robust access control framework to control what users can do and see within the platform.
Access controls are defined through access control rules and ACLs (Access Control Lists).
These controls specify the conditions and restrictions under which users can access and interact with data and functionality.
Authentication and Single Sign-On (SSO):

ServiceNow supports various authentication methods, including local authentication, LDAP, Active Directory, and SSO (Single Sign-On).
Administrators can configure the authentication method that best suits their organization's requirements.
User Provisioning and Deactivation:

User administration involves provisioning new user accounts and managing user lifecycle events such as transfers, promotions, or departures.
When a user leaves the organization, their account can be deactivated to prevent unauthorized access.
Password Management:

ServiceNow provides password management capabilities, including password policies, expiration rules, and self-service password reset options.
Administrators can define password complexity requirements and enforce regular password changes for enhanced security.
User Experience Customization:

User administration includes configuring the user interface and experience to match the organization's branding and requirements.
Administrators can customize the UI, personalize dashboards, and define default settings to improve user productivity and satisfaction.
User Analytics and Auditing:

ServiceNow offers reporting and auditing capabilities to track user activity and monitor system usage.
Administrators can generate user-related reports, analyze user behavior, and ensure compliance with organizational policies.
Effective user administration in ServiceNow ensures that users have the appropriate access, permissions, and tools to perform their job functions efficiently and securely. It involves managing user accounts, roles, and groups, enforcing access controls, and providing a streamlined user experience. User administration is crucial for maintaining data security, regulatory compliance, and overall system governance within the ServiceNow platform

User Administration | ServiceNow User Groups | What is Update Set | What is Role | Best ServiceNow Training in Hyderabad | ServiceNow Admin Training | ServiceNow Developer Training | ServiceNow Integration | ServiceNow Implementation | ServiceNow Training in Bangalore | ServiceNow Training in Chennai | India's #1 ServiceNow Training | ITSM, ITBM, ITOM, ITFM, HRSD, GRC, SecOps Training | User Administration Tutorial