Scott Seiss is known as 'Angry Retail Guy' on social media... in his viral videos, he eviscerates not only overbearing customers but every annoying aspect of work like purposeless job interview questions, debatable brand values, and the train wrecks that are our bosses.
His new book is, The Customer Is Always Wrong: An Unhinged Guide to Everything That Sucks About Work (from an Angry Retail Guy)