async business rule in servicenow | after and async business rule | servicenow async business rule

Опубликовано: 19 Ноябрь 2024
на канале: ServiceNow With Runjay

Part 29: An Async Business Rule in ServiceNow runs after a database operation (insert, update, delete) but executes asynchronously in a separate thread. This allows the main transaction to complete without waiting for the business rule to finish, improving performance for actions that don't require immediate execution. Async rules are commonly used for tasks like sending notifications, updating external systems, or logging data where real-time processing isn't critical.

Use Case:
When a high-priority incident is created, an *Async Business Rule* can notify the on-call team, update an external reporting system, and log audit data, ensuring the main transaction remains responsive.

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Runjay Patel