UI Policy | UI Policy In ServiceNow | ServiceNow UI Policy| Policy Action | UI Policy vs Data Policy

Опубликовано: 20 Октябрь 2024
на канале: ServiceNow With Runjay

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Part 23. UI Policies are client-side logic that enable you to dynamically change the behavior of fields on a form based on specific conditions. They are an essential part of the platform's form customization capabilities, allowing administrators to tailor user interfaces without needing to write code.

I have covered all capabilities of UI Policy like.

1. Field Visibility/ Hide and show.
2. Field Read-Only and Editable
3. Field Mandatory State
4. Conditions for Multiple Actions
5. Reverse Actions
6. Scripting if complex logic to be build
7. Immediate Action on Form Load or On Change
8. Use Case example like
If you are working on an Incident form, you can create a UI Policy that makes the "Urgency" field mandatory when the "Impact" is set to "High." At the same time, the "Resolution Information" section could be hidden until the incident status moves to "Resolved."

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Runjay Patel