Vendor Management In ServiceNow Part 2 | Vendor Score & KPI
In this video we will discuss about the vendor management workspace in more details. This video covers the vendor score calculation part from vendor management workspace.
Welcome to our in-depth video on mastering vendor score calculation in the ServiceNow Vendor Management Workspace! In this comprehensive guide, we will take you on a journey through the critical aspects of vendor management and how to harness the power of data to evaluate vendor performance accurately.
In this Video we will cover up below points :-
00:00:00 - Agenda
00:00:57 - Set Vendor Manager
00:02:39 - KPI Groups
00:05:45 - Assign Vendor to KPI
00:06:47 - Vendor Satisfaction Assessment
00:09:55 - KPI Indicators
00:11:09 - Assessment Metric Weights
00:13:22 - Jobs for KPI indicator
00:14:11 - Vendor Satisfaction by Vendor Graph
00:15:12 - Vendor Score Scheduled Job
00:16:06 - Vendor Score Calculation
